Sales Mistake #8: Failing to follow through
Talk is cheap, so after all is said and done, more is said than done.
If you want to distance yourself from the competition, do what you say you are going to do. Then, do these three things:
(1) Show up if you say you will;
(2) Show up on time if you say you will;
(3) Show up on time looking good if you say you will.
That’s it. The Big Three.
Here is a bonus suggestion for good measure:
(3A) Call people back if you say you will—sooner rather than later.
Everyone is quick with a promise today. Most of us have sincere good intentions. Few people can be counted on to follow through consistently. Be that person. Be the exception.